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When creating a new publisher account an email address may be supplied to
create an account for that publisher to manage their territory assignments.
An email address must be
unique within Territory Helper and used to
identify the publisher's account for login.
If you belive you are receiving this message in error, it is commonly due to a publisher's account existing in another congregation.
If the publisher is moving from another congregation, you will need to ask the publisher to
contact their previous congregation's
territory servant to
remove their email address from their congregation.
They may also
clear the email address themselves from their
Account page.
If the publisher created a congregation by mistake they can delete the congregation from the
Advanced Actions tab.